Collection access and use FAQ
As of 5 October, we are opening our study room for in-person consultations, with some new procedures in place to ensure the safety of our researchers and staff members. Researchers may consult collection materials onsite from 1:30pm to 4pm, Mondays to Fridays. We will continue to offer virtual appointments from 10:30am to 12pm, Mondays to Fridays. As always, we ask that all researchers contact email@example.com with their research queries and to schedule either in-person or virtual appointments.
Thank you for your interest in our collection. Here we try to answer some of the most common questions we are asked:
- How do I find what is in the Collection?
- Can I consult the Collection in person?
- How do I make an appointment?
- When is the study room open?
- How do I request the materials I want to see?
- How many items can I request?
- Can I use my laptop computer?
- Can I photocopy, scan, or photograph materials?
- How do I request images and/or obtain permission to publish?
- How do I submit a loan request?
- Can I donate an object to the CCA collection?
- What do I do if I have other questions?
For a detailed overview of the Collection, please read the description found on our About page.
Use this website’s search tool to find collection materials. In addition to these materials, you will find documentation on our exhibitions, research activities, publications, and public programs, relevant content from the website’s editorial section, and books and magazines on sale at the CCA Bookstore.
Please note that this website and its search engine are still in development and this might cause unexpected results in your search. If you are having difficulties, please contact Collection Reference at firstname.lastname@example.org or + 1 514 939 7011.
Everyone is welcome to consult the Collection in our study room in Montreal. To do so, please request an appointment and provide a list of the documents you wish to consult. Please wait until we have confirmed your appointment to make special travel arrangements.
Please contact Collection Reference at email@example.com or + 1 514 939 7011. In order to accommodate your needs, make sure to make your appointment in advance:
- at least 2 weeks in advance for primary sources (prints and drawings, photographs, archival documents, etc.);
- at least 48 hours in advance for secondary sources (books, periodicals, vertical files, etc.).
The study room is open by appointment only from Monday to Friday between 10am and 4:30pm. When you contact Collection Reference to make your appointment, please let us know your preferred date and time.
From mid-June to the end of August, the CCA hosts a number of scholars in residence programs. These researchers are given priority in reserving archival consultation spaces. In most cases, we will be unable to accommodate external requests to access archival materials during this period.
The Study Room is occasionally closed for special events and statutory holidays.
You should email Collection Reference. You should allow at least one week for a reply to your request.
Your request should include:
- Personal contact information: telephone number, email, mailing address, and affiliation;
- A list of the materials, compiled using our website’s search tool.
The number of items you may be able to consult during your appointment will depend on the type of material you are consulting, and might also be affected by space considerations and availability.
- If you wish to consult primary sources (prints and drawings, photographs, archival documents, etc.), select the projects you are interested in and contact Collection Reference.
- For secondary sources (books, periodicals, vertical files, etc.), we recommend requesting a maximum of 15 items per appointment. You are welcome to make subsequent appointments to continue your research.
Yes, our facilities accommodate the use of laptop computers and we offer free WiFi.
The study room has an overhead scanner. Depending on condition, researchers may be able to scan selections from library material in accordance with copyright regulations. Please consult staff at the reference desk if you wish to use the scanner. Researchers may take photographs intended for study purposes only and as allowed by the nature and condition of the material in question. Neither tripods nor special lighting are permitted. Researchers who use the scanner or take their own photographs must accept the conditions stated on the registration form.
If you require reproductions for purposes other than study, you may order digital images. Details on conditions and cost are given below.
If you wish to request images and/or permission to publish, please send us an email to firstname.lastname@example.org. Provide as much information as possible, including:
- The date by which reproductions are needed;
- The purpose. If reproductions are for a publication, indicate the title, publisher, expected date of publication;
- Description of the collection item(s), including title, artist/creator, date, accession number;
- If the image being requested has been published previously, please provide the title of the publication, the page number, and a reference image.
We will communicate a fee schedule based on this information. We also ask for requestors to supply one (1) free copy of the publication to the CCA.
Please note that we review all requests for images and permission to publish, and that the processing time may take up to eight (8) weeks.
It is the responsibility of the requestor to obtain copyright clearance for all images for which the CCA does not hold the copyright. Proof of permission may be required prior to the release of copyrighted material. Copyright holders may charge additional fees.
If you are a museum or a gallery planning a temporary exhibition and want to display objects from our Collection, please send your loan queries to email@example.com.
Official loan requests should be addressed to the Director and sent by mail on institutional letterhead. The request should include a complete description of the exhibition, precise information on each object to be borrowed as well as a Standard Facilities Report for each confirmed venue. Please note that approval of a loan request is granted at the discretion of the loan review committee and only to facilities that meet the CCA’s standards.
Sufficient lead time is required in order to allow for a full review of the details involved:
- For less than five (5) objects, please send the written request together with all required documents six (6) months before the exhibition;
- For six (6) to ten (10) objects, eight (8) months before the exhibition;
- For more than eleven (11) objects, twelve (12) months before exhibition.
If the material requested is uncatalogued, it is the responsibility of the borrower to organize a consultation with the CCA Reference team onsite at the CCA to select the objects for loan. Please send your consultation queries to firstname.lastname@example.org.
The CCA standard loan fee is 385 CAD per object (300 CAD for Canadian museums). In addition to this fee, the borrowing institution agrees to pay for packing, crating and transport as well as conservation and courier travel expenses if required.
For loans of more than 11 objects, additional fees may be charged for the hiring of external labour to process the request.
The CCA requires all associated paperwork (final object list and signed loan agreement) to be concluded eight (8) weeks prior to shipping of the loan.
To make a donation offer, please follow the instructions outlined on the CCA acquisitions procedure page. Our international acquisition committee meets three times each year to decide which proposed donations will be accepted.
Please contact us.
+1 514 939 7011
Rights and Reproductions
+1 514 939 7001 ext. 1329
Loans / Registrar’s office
+1 514 939 7001 ext. 1323
This page was last updated 3 February 2020
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